Frequently Asked Questions
We've Got the Answers For All Your Queries!
General Information

Access our website and click corresponding icons for your needs.
Get a free quote to estimate your project cost.
Talk to our customer service executives for quick answers.
If you’re satisfied, upload your files to get started.
Providing your contact details enables us to send notifications and updates.

Making payments is very easy with our convenient payment choices. You can pay us through credit card, debit card or PayPal.

We are committed to be available anytime our clients need us. Feel free to contact us anytime, we provide customer assistance 24/7, around the year.

Services Information
1. How do you transcribe quickly?

Our expertise in the field of transcription enables us to complete any task quickly with highest degree of accuracy. Our team of transcribers are well trained and fully equipped with linguistic skills required in the process of transcription. Rest assured that we do it fast and we do it right.

2. Do you offer transcription services in other languages?

Yes, we do. We have a team of native speakers in more than 100+ languages and major dialects across the globe. We accept transcription projects in Arabic, Spanish, French, and many more.

3. Can you transcribe multi speaker files?
Yes, we work on multi-speaker files, In fact we offer transcription services on all types of files. Get transcribed copies of seminars, conferences, dialogues, discussions and meetings easily with our team by your side. Our team uses advances techniques and technologies to deliver accurate and quick results at reasonable rates.

1. How do you keep my information secure?

Customers' privacy is our primary concern. So, we keep all transactions confidential and safe. We receive files from clients only through our secured servers which are hack proof, and once the project is completed successfully, we make sure that we leave no trace of your information in the system.

We also follow the Non-disclosure Agreement Policy and our translators are always willing to sign NDA for your assurance.

2. What file formats do you accept?

We accept translation orders from video and audio files in all formats. Contact us and we will assess your file for translation.

3. What type of translations you do?

We efficiently handle all types of translation from image, audio, documents, and video files. We translate in more than 100+ languages worldwide. Fast, accurate and affordable translation services trusted by thousands.

1. Do you offer discounts on small revisions?

Yes, we do. Not only on revisions but on bulk orders as well. Contact us to know more on privileges and freebies offered by the company on valued clients.

2. How can I listen to your voice samples?

Yes we provide voice samples to our customers enabling them to experience the quality of services. Customer satisfaction is our main goal.

3. Do you offer background music?

Yes, we provide background music on request from customer.

1.What language can you create subtitles in?

We can create captions for videos in more than 100+ language apart from English.
For editing captions, there are cutting-edge software like Adobe Premiere CC, Annotation Edit, and Subtitle Edit who can do the job seamlessly.

2.What is the turnaround time for captioning?

Our turnaround time vary for rush projects and extremely urgent orders. Even though we work on challenging deadlines, we always maintain a great accuracy. In general, Turnaround time depends on the quality of your file, language of your choice and the nature of work.

Chat with our customer service expert to get an exact estimate of your turnaround time (TAT).

3. Who will subtitle my video

All your videos are subtitled only by professional subtitling experts with years of experience in the industry. So, be assured of high quality results.

1. What languages can you create subtitles in?

Our company provides fully customized services. We can create subtitles in any language as required by clients. Aside from English, we specialize in more than 100+ languages such as French, Italian, Japanese and many more.

2. What is the turnaround time?

Our services offer rush and super rush turnaround time including 24 hours. Our quick turnaround time frames vary by file lengths and complicacy of materials. For more information, contact our 24/7 Customer Support.

3.Who will subtitle my video?

We have a remarkable patform of subtitling experts whose experience and skills in video production industry are unequaled. They have been screened through a rigid hiring process to determine their suitability for the job. Their educational backgrounds and other credentials are exceptional as they graduated with Masters and Doctorate Degrees.

1. Do you offer Typing services in other languages?

We cover typing services done in various languages to cater our global market. Upload your files now to start the typing process in your selected language. .

2. What file formats do you accept?

We offer a wide range of file formats for your typing needs such as MP3, AVI, AIF, M4A and much more. Whenever you need customization of your typing contents, we’ll be happy to assist you.

3. What is your turnaround time?

Our services respond to urgent typing needs in swift turnaround time as follows:
1 Hour File: 24 hours.
2 Hours File: 2 to 3 working/business days.
3 Hours File: 3 to 4 working days.
4 Hours File: 4 to 5 working days.
Files above 4 hours: get further information from our customer care agents.

What are the benefits of using video animation services?

If a picture paints a thousand words, imagine what a video animation can do. Animations are the best way to captivate the attention of your audience. It can spread your message effectively, rank higher in search engines, and create long lasting impression.

Where can I get professional video editing services online?

Our proficient video editors are all professionals who are ready to transform your raw footages into something wonderful. Using the latest technology and modern equipment, we can put enhancements and other corrections to make your videos a refined masterpiece.

Why should I get video spokesperson services?

Our video spokesperson services have a proven track record of helping companies achieve their goals. With our explainer video, there is significant increase in conversion, high profits, and brand awareness. Video spokesperson can give your business that much needed boost. Ready to experience our video spokesperson? Request for a Free Quote now.

What services do you offer as a video production company?

We are a world-renowned video production company producing compelling visual contents for business, corporate and other projects. Our services include concept development, scriptwriting, video editing, project management, creative personnel and more. To learn more about this service, CHAT with us today.

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